***HOLIDAY SEASON OFFER FOR ORDERS WITHIN THE NETHERLANDS December. Lots of presents. Can’t you choose? Or are you not sure about your present yet? We are helping you. From 12 November 2020 onwards, all products that you buy on www.witlofforkids.com can be returned for FREE until 31 December 2020! You only need to send an email to [email protected] and we will send you a return label.***
Not satisfied with your purchase? You will have 30 days to return your product(s).
Return policy If you wish to return (part of) your order, please take the following steps: 1. You can only return products that have been bought in our webshop (www.witlofforkids.com) 2. Products from the SALE or products whereby the original packaging is missing cannot be returned unfortunately 3. If applicable, also extra’s that were delivered with the products need to be returned 4. Make sure you pack everything properly, so that the products (and extra’s) won’t get damaged during transportation 5. The products (and extra’s) need to be unused and in its original packaging returned to:
Witlof for kids Provincialeweg 30 5563 AH Westerhoven Nederland
6. Please enclose with the products the purchase confirmation, the invoice or the packing list. We would very much appreciate if you could also write the reason for returning on it. 7. The costs and risks for returning the products need to borne by you. It is up to you how to ship the products (normal or track & trace) 8. When you returned the complete order, we will refund the full amount incl. the original delivery costs (not the shipping costs for returning the order) to your bank account. When you returned part of the order, we will only refund the amount for the products that have been returned to us. The refund will be done within 5 working days after we received your return.
Any other questions If you have any other questions, please do not hesitate to contact us at [email protected].